Client Service Representative – NY/NJ/CT 

(Fully remote work with the occasional in-person office meeting or training session.)

 

Company Description

Founded on the core principles of excellence, integrity, and an unwavering commitment to service, Nexa Corporate Solutions has rapidly established itself as a prominent leader in the corporate services industry. Our mission is both straightforward and powerful: to empower corporations by equipping them with the essential tools, resources, and expertise they require to not only survive but to thrive in today’s fast-paced and ever-evolving business environment. We understand the unique challenges that businesses face and are here to provide tailored solutions that meet your specific needs.

As our Client Service Representative, you’ll be the vital link between our clients and our corporate and UCC services.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Responsible for obtaining certificates of status with both the state and revenue departments, conducting name availability and status searches, producing verbal bring-downs, filing and tracking name reservations and registrations, as well as obtaining copies of miscellaneous public record documents.
  • File UCC documents including financing statements, assignments, amendments, terminations, etc.
  • Responsible for effectively communicating with clients regarding corporate and UCC services.
  • Responds to and resolve incoming client and affiliate requests, queries, issues and concerns via phone and email.
  • Efficiently manage the entire order process from initial client inquiry through processing, invoicing, and follow up.
  • Responsible for corporate filings including but not limited to the preparation, review and filing of: Articles of Incorporation/Organization, amendments, fictitious business name/assumed name filings, newspaper publications, annual reports, mergers and conversions, withdrawals and dissolutions, pre-clearance documents, tax clearance, reinstatements and revivals.
  • Any other duties of similar or lesser nature as required.

 

JOB QUALIFICATIONS:

  • Preferred Education: Associate’s degree and/or 2 years equivalent experience in customer service or legal industry.
  • Ability to gather, organize, analyze, and compile data.
  • Ability to multitask and effectively handle multiple time sensitive projects.
  • Ability to work both independently and in a team environment.
  • Effective communication (verbal and written) and relationship building skills.
  • Must be very detail oriented with strong organizational skills.
  • Ability to be self-directed and work efficiently with minimal supervision.
  • Exceptional phone etiquette and professional demeanor.
  • Must be computer literate; Intermediate level skills with MS Office; Word, Excel and Outlook are required.
  • Must have knowledge of general corporate procedures and filings.

 

 

Base salary from: $65,000 + Quarterly Sales Bonus